Clients always return to great work.
While new clients are important to any business, we always put a priority and time into delivering the best work product and not into identification of the next opportunity. We know that if we deliver great work, the client will return when their needs arise.
Clients deserve sixty minutes of value from a billable hour.
Our clients are putting their trust in us and allocating increasingly scarce budget for our insight and services. Building and maintaining client trust is fundamental to our success.
We turn down the work we can’t do really, really well.
Our experienced consultants can deliver almost anything, but only a few of those things better than anyone else. Our promise to our clients is to only accept the work where we are sure to delight.
Life outside of work is important.
Everyone has a life outside of work. And yet we all try to avoid eye contact with our coworkers if we have a life priority that requires us to leave the office before 6pm. We believe that a work environment that embraces the 3pm Halloween parade will be better for everyone.
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